Privacy Policy
Last Updated: October 2026 • Effective Date: October 1, 2026
At Cabarrus Tree Crew (“we,” “our,” or “us”), we respect your privacy and are committed to protecting any personal information you share with us through our website (joestreecarenc.info), telephone calls to (321) 478-0689, and our online request forms.
1. Information We Collect
When you contact us for tree service quotes or emergency dispatch, we may collect:
- Contact details: your name, telephone number, and email address.
- Property information: service address, city, zip code, and details about your tree or storm damage.
- Communications data: notes from telephone calls, SMS messages, and submitted web forms.
- Technical browsing data: IP address, browser type, and anonymous website interaction analytics.
2. How We Use Your Information
We use your information solely to:
- Connect you with independent, insured local tree crews who perform estimates and tree work in your area.
- Respond to your emergency inquiries, schedule on-site tree assessments, and provide written estimates.
- Follow up regarding scheduled appointments, service completion, and customer satisfaction.
- Comply with applicable legal, insurance, and regulatory requirements.
3. No Sale of Personal Data & SMS Consent
We do not sell, rent, or trade your personal information or mobile phone number to third-party marketers or data brokers under any circumstances.
If you provide your phone number to receive a quote, you consent to receive calls and text messages from our dispatch team and assigned local tree professionals strictly regarding your tree service request. Message and data rates may apply. You can reply STOP at any time to unsubscribe from text notifications.
4. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.
5. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us at: